China
8 min read

Zhou Qunfei

Lens Technology
Founder
Contributors
Phoenix Baker
Product Manager
Lana Steiner
Product Designer
Drew Cano
Frontend Engineer
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Situational Background

Zhou Qunfei, founder of Lens Technology, rose fromfactory work to building a global manufacturer through precision, grit, andcare for detail. She leads hands-on, invests in training, and prizes continuousimprovement over flash. Zhou balances toughness with empathy for workers’realities. Distinctive for perseverance and craftsmanship, she shows howdiscipline, learning, and respect can scale in any production or servicesetting.

Practical Leadership Principles

1) Grit in the small things.


Tiny improvements compound.


Behaviours to model:

  • Run daily kaizen: one fix per shift.
  • Share micro-wins at stand-up.
  • Track defect sources visibly.

2) Teach the craft.


Skill builds dignity and quality.


Behaviours to model:

  • Pair new hires with mentors.
  • Practice standards with checklists and demos.
  • Reward documented process improvements.

3) Empathy with backbone.


Be caring and exacting.


Behaviours to model:

  • Listen to frontline constraints.
  • Explain the “why” behind rules.
  • Enforce fairly and consistently.

Call to action

Choose one recurring defect, train the fix with a live demo, and post the new checklist where the work happens—then measure the change.